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IT Infrastructure Services

From IT Infrastructure relocation to Unified Communications (UC) implementation to remote Desktop Management, MATADOR delivers insightful analysis, detailed planning and reliable deployment across multiple technologies and platforms including Microsoft, Cisco, IBM, HP , Sun, Linux, Kaspersky, Ipswitch, SonicWALL and more.

Microsoft Cisco IBM
Hewlett Packard Sun Microsystems Linux
Kaspersky Ipswitch SonicWALL EMC 3Com Trend Micro

Symantec 3M BlackBerry

Project Management
MATADOR specialises in Project Management delivery. Our Program Management capabilities allow us to apply the best practice strategies in managing projects on your behalf while you focus on the core competencies of your business. We have a broad and widely accredited range of services that we can utilize in providing you with a truly end-to-end service, on time and on budget.

Network Management
The Network Management expertise of MATADOR allows us to deliver outside network monitoring and management to organisations. We ensure to keep your network running at its best, to lessen network downtime, to increase application performance, and to meet new networking requirements. Our Network Management services include ‘break-fix’ maintenance, on-site engineering and remote diagnostics and pro-active repairs.

Managed Desktop Services
MATADOR defines Managed Desktop Services (MDS) as End-to-End management of the desktop environment with a focus on lowering your Total Cost of Ownership (TCO) by setting best practices that include standardization, best of breed tools and latest technologies, thereby reducing desktop management complexity.

Service Desk Support
MATADOR has both internal and external service desk solutions; we have a centralised helpdesk which operates 24/7 to cater for your requirements. In addition, we have tailored Service Level Agreement (SLA) models. You can achieve an outstanding ROI and see an increase in staff efficiency/service levels while doing far more with fewer resources.

Hardware & Software Maintenance
In today’s tough business environment, organisations must be certain that they have the suitable processes and service models ready to protect their operations in the event of technology malfunction.

MATADOR provides Systems Advance Hardware Maintenance program that provides companies with the answer for downtime caused by hardware failure. In addition to just supplying hardware during times of failure, all maintenance contracts come with an audit service to assist customers in taking a snapshot of their infrastructure. This snapshot will provide them with an understanding of their existing setup to assist them to formulate a strategy for future upgrades.

Moreover, MATADOR offers identification and resolution of your software problems through state-of-the-art technical support resources and provides updated versions of software as appropriate. Finally, MATADOR delivers preventive maintenance activities to organizations. On-site engineers will be deployed on regular basis to upkeep the hardware under maintenance.

Business Continuity Services
With the comprehensive Business Continuity Services of MATADOR, you are certain that your business can still operate even when hit by crisis such as power failure, pandemic, cyber attack or any unplanned communications interruptions. MATADOR will work hand in hand with you in planning, designing and implementing strategies that will truly ensure to support and protect your business needs.

Other Services
MATADOR has expertise in providing the following services in order to help your business reach its optimal performance.
  • Infrastructure & Network Services
  • Security Services
  • Converged Infrastructure Services
  • Virtualization Services
  • Storage Services
  • Cloud Professional Services

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